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| Reward Point Program FAQ |
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Please choose from one of the topics below:
- What is the Reward Point Program?
To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this Reward Point Program.
Our Reward Point Program is as simple as it sounds. While shopping at SHARP EDGE COLLECTION you will earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at SHARP EDGE COLLECTION.
The Reward Point Program began on Friday 25 November, 2011 . Only purchases made after that date will earn points.
- How does the Program work?
When an order is placed, the total amount * of the order will be used to calculate the amount of points earned.
These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by SHARP EDGE COLLECTION.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points, ready for you to spend on whatever you want.
Reward Points will expire 120 months from the date issuance.
You must login to your account in order to view the status of your points.
During the checkout procces you'll be able to pay for your order with your points balance.
* in most cases shipping fees and taxes excluded. See referred FAQ for more details. - Points and Values
Currently, for every 1,00€ spent at SHARP EDGE COLLECTION you'll earn 1 point
For example:
Product Cost: 100,00€
Points Earned: 100
Value of Points Earned: 10,00€
Please note, we reserve the right to make changes to the above rates at any time without prior notice. The rates shown here will always be current.
Important: Regarding pre-orders, Shopping Points will be calculated and credited using the rates at the time of the payment when the item is in stock, and not at the time of the pre-order was made.
Last updated: Friday 25 November, 2011 - Redeeming Shopping Points
If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at SHARP EDGE COLLECTION.
During the checkout proccess, on the same page that you select a payment method, you will have the option to tick a box to use your available Shopping Points.
Please note that you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
On the last page before the confirmation of your order, you will notice that the value of the points redeemed have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
- Minimum Points Required
Currently, no minimum balance is required to redeem your points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points account to cover the cost of your purchase.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Friday 25 November, 2011 - Minimum Purchase Amount Required
Currently, no minimum purchase amount required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Friday 25 November, 2011 - Maximum Points Redemptions allowed per order
A maximum of 100,000 points (10.000,00€) is allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Friday 25 November, 2011 - Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded.
Last updated Friday 25 November, 2011 - Will I earn points for tax fees?
Yes. When calculating the amount of points earned, the taxes are included.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Friday 25 November, 2011 - Will I earn points for discounted products?
Yes. When calculating the amount of points earned, all items which have been discounted are included.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Friday 25 November, 2011 - Will I earn points when purchases paid with points?
No. When calculating the amount of points earned, any purchase made (totally or partially) by redeeming points are excluded. So, even if your Shopping Points balance don't cover the cost of your purchase and you have to select another payment method, no Shopping Points will be earned for this order.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Friday 25 November, 2011 - Earning Referral Points
Currently this feature is disabled.
Last updated Friday 25 November, 2011 - Earning Points while writing a Products Review
Currently this feature is disabled.
Last updated Friday 25 November, 2011 - Products restrictions
Currently, no restrictions apply to what items may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated - Products on sale restrictions
Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Friday 25 November, 2011 - Conditions of use
- Shopping Points are only available to registered SHARP EDGE COLLECTION members.
- Shopping Points Reward can only be collected and used with online purchases. and are only validated at SHARP EDGE COLLECTION.
- Points are non-refundable and cannot be transferred between members.
- Shopping Points are non-transferable or exchangeable for cash under any circumstances.
- When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
- When calculating the amount of points earned, shipping fees and taxes are excluded (unless otherwise specified, see referred FAQ for more details).
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
- When problems occur
For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail. |
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